How we handle personal information
Last updated: 18 August 2026
MetaShield is currently a pre-incorporation venture led by Sasha-Lee Van Wyngaardt. This notice will be updated with the legal entity’s details following incorporation.
Information we collect
We may collect contact details, account credentials, website addresses, service and billing information, and information required to provide or support MetaShield services. We only request information reasonably needed to operate the service, communicate with customers, secure accounts, or meet legal obligations.
How we use it
We use information to set up and administer accounts, provide monitoring and supported remediation services, communicate about the service, prevent misuse, improve the product, and meet applicable legal obligations.
Security and retention
We use reasonable technical and organisational measures to protect information. We retain it only for as long as necessary for the relevant service, legal obligation, dispute, or security purpose.
Sharing
We do not sell personal information. We may use carefully selected service providers, including payment, hosting, and communications providers, where needed to operate MetaShield. They may process information only for the relevant service.
Your rights and contact
Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your information. For privacy questions or requests, email sasha@metashield.cloud.